Elms Haven Center

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Opinions

• Tatyana Seletsky

  Aug, 07 2018
  ★ ☆ ☆ ☆ ☆
  We left my mom for two month at this place: my farther is older then her and have difficulties to take care of her. It was worst time in my life. I had to go there almost every day, (and it is far from my home) just to explain the staff her needs. She knows only few words in English, but she could explain what she needs, if they would make an effort. She has some mental issues, that effected her eating habits, but only after a month they started to pay attention to it. Beside that, each time visiting I had to go to look for someone to ask how is she doing, and sometime nurses where hiding from me. I begged for psychiatric evaluation, because in special care she may do better. Doctor said that there is no need for it. Of course, having quiet patient, who seating in her room alone, does not ask for anything, how easy. I discovered letter that this nursing home has biggest mental wing than any others. All this time my mom kept loosing weight. And instead of accommodating to her need I started to hear from staff members: she choose to die, you should accepted, they (people who are starving to death) die peacefully, lets put her in hospice. One weekend we decided to take her for a home visit. She was all alone in darkness in her bed. Appeared, that she was out of cloth because laundry did not work and some of her items where lost or stolen (?)(by the way a lot of pieces of it are still missing) , she had soiled underwear (never happened at home), she was shivering of hanger. She was chewing crackers all way to home, and at home when we took her cloth off, she had her bones sticking out and painful bedsore at the bottom of her spine. Doctor was not even aware of it!!! We left her home of course. She is still alive, clean and eating well. I filed complaint with the Department of Health, I HAVE A PHOTOGRAPH TAKEN OF OPEN BEDSORE. but they said that there is no proof of any of this.
• Gayle Grimes

  May, 01 2018
  ★ ☆ ☆ ☆ ☆
  Not happy at all with the level of care being given to my mother. She was only supposed to be there a week or so for rehab for broken ribs, she has been calling me for days telling me that she cannot get her blood pressure medicine in the morning, and the staff told her they were out of the medicine. Yesterday, my mother suffered a seizure and I feel it was most likely caused from the lack of medication. The food is terrible, and always cold. When I spoke to the administrator and the director of nursing, about this issue she turned it to guilt the nurse that told me she had a seizure as she wasn't a doctor. Also they never had a doctor see her. Not good!! Also there are notes missing from her chart that may never have been charted. Once again this morning, she had to "ask" for her blood pressure meds, you'd think they would have stepped it up for a day at least.

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